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This calculated field returns the number of days an issue was in =
the "Open" status considering the configured JWT calen=
dar.
MON - T= HU { 08:00 - 15:00, 16:00 - 19:30; } =20 FRI { 08:00 - 15:00; }
Create a new Calculated Number Field (by JWT) custom field and = name it properly.
Providing a description will help you to identify what the custom field = does but this step is optional.
Add the following expression:
timeInSt= atus("Open", "my_calendar", LOCAL) / {DAY}
Choose Number
Choose
### day= s
Check the parameter Uninitialized when calculated value is zero<= /strong>
Add the field to the relevant view screens.
Remember: All calculated fields are read-only and cannot be manually updated on a create or edit= screen.
Check the results
Once configured and added to an issue screen (a parent issue ), the resu= lt will look like this:
If you still have questions, feel = free to refer to our support team.