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Status updates are key to successfully managing projects. Usually you ne= ed to capture additional information which often gets lost in the comment h= istory.
This use case combines multiple custom= text fields and populates the automatica= lly using post functions.
Add an Update =
or copy field values post function to the workflow
Choose Current issue=
Configure the field: Current Status
Choose Current Status
Set the parsing mode to Advanced te= xt and use the following expression
"*" + da= teTimeToString({system.currentDateTime}, "yyyy-MM-dd", USER_LANG) + "* - *"= + %{system.currentUserFullName} + "*\n" + %{issue.cfnnnnn}
%{issue.cfnnnnn} is the field code for the field <= strong>Status Update
Configure the field: Status History
Choose Status History
Set the parsing mode to Advanc= ed text and use the following expression
%{issue.= cfaaaaa} + "\n\n" + %{issue.cfbbbbb}=20
%{issue.cfaaaaa} is the field code for the field
%{issue.cfbbbbb}is the field code for the field Status History
Configure the field: Status Update
Choose Status Update
Choose Clear field value
The field value must be cleared, so users will be prese= nted with an empty text field the next time they leave a status update.
Choose Current user
=
If you still have questions, feel = free to refer to our support team.