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Use case library

JWT expression editor

JWT expression parser functions

JWT remote actions

Cloud migration hub

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Old Version 4

changes.mady.by.user Rebecca Plattner

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New Version 5

changes.mady.by.user Rebecca Plattner

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Table of Contents
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UI Text Box
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Use case

Add all users of a group (e.g., Support) to the issue if it is identified as a bug. This ensures that support team members are informed about product issues from the start, enabling them to handle customer inquiries more effectively. For example, support staff need to be aware of any product bugs early on to address potential customer questions and concerns efficiently.


Configuration

UI Steps
UI Step

Target issue*

Select Current issue.


UI Step

Mode*

Select Add members of a group.


UI Step

Field*

Select Support.

UI Step

Conditional execution

Use the following expression with the expression editor set to Jira expression:

Code Block
languagebash
linenumberstrue
%{issue.issueType} = "Bug"



Related use cases

Page properties report
firstcolumnUse case
headingsJWT feature, Workflow function, Use case description, Complexity
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cqllabel = "use-case" and space = currentSpace() and ancestor = "153321489"

  

Excerpt Include
DECADIS:Contact support
DECADIS:Contact support
nopaneltrue

Page properties
hiddentrue


JWT feature

Workflow functionAdd watcher
Use case descriptionTEXT

Add all users of a group (e.g., Support) to the issue if it is a bug to keep the team informed and better handle customer inquiries.

Complexity

Status
colourYellow
titleIntermediate