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Table of Contents
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UI Text Box
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Use case

When doing a lot of manual work, some steps can be forgotten from time to time, even if they are tightly related to each other, e.g. transitioning an issue to "In Development" when the assignee is changed to a user in the "Developers" project role. In this example we will configure a rule that will automatically transition those issue.


Page properties
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Function

<link to function being used>

Use case description

When the assignee is changed to a user in the 'Developers' project role, the issue is transitioned to 'In Development' status.

Complexity

Status
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titleBeginner




UI Steps

Image Modified Field Changed Event

UI Step

Excerpt Include
DECADIS:Automation Use Case - Create Rule Step
DECADIS:Automation Use Case - Create Rule Step
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UI Step

Add a Trigger → Field Changed Event


UI Steps


UI Step

Field*

Choose Assignee


UI Step

Changed to*

Choose Any Value



UI Text Box
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No further configuration needed. The automation rule is triggered every time an issue is being transitioned.



Image Modified User User Condition

UI Step

Add Condition → User Condition

UI Steps


UI Step

User to evaluate* 

Choose User in field → Assignee


UI Step

Check against* 

Choose User in Project role(s) → Developers




Image Modified Transition Transition Issue

UI Step

Next to the User Condition click on Add →  Action → Transition Issue

UI Steps


UI Step

 Mode*

Choose Transition to status → In Development

Excerpt Include
DECADIS:Automation Use Case - Target status has to be reachable
DECADIS:Automation Use Case - Target status has to be reachable
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UI Step

Run as

Choose User in field → Assignee




UI Step

Excerpt Include
DECADIS:Automation Use Case - Activate Rule Step
DECADIS:Automation Use Case - Activate Rule Step
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Image Modified ScreencastScreencast

This is how the configuration above should look on your screen

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nametransition_issues_when_assigned_to_a_developer.mp4
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Image Modified Related Related examples

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cqllabel = "use-case-auto" and space = "JWTSDC"

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DECADIS:Contact support
DECADIS:Contact support
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