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Tired of doing double work most of the time? Repetitive tasks stress your team? No worries! From now on you can put all of your energy on work you actually have to do. JWT automation rule give you and your team the power to automate and control the most complex plans you have.

While JWT workflow post functions are a perfect way to automate actions that are directly tied to a workflow transition, automation rules allow you to automate actions within Jira regardless of any workflow.

JWT automation rules contain four elements:


Triggers: They define when a rule should be executed. This is why every rule starts with a trigger. Usually a trigger listens to a field, issue, project or system event, but it can also be scheduled to only be executed at certain times. Learn more about triggers.


Selectors: They act like filters that provides the ability to search for specific issues within a rule and then take actions only against those issues found. Learn more about selectors.


Conditions: They provide the ability to further refine and control processing. You can configure complex rules containing multiple and/or nested conditions. Learn more about conditions.


ActionsThey define any field, issue, transition, comment or email processing that should take place automatically. Learn more about actions.

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Think of the trigger as "WHEN something happens". The action is the counterpart of "THEN do something".

Basic rules do not need more elements! 


Next steps

UI Steps


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Browse to the rule navigator, the central place for managing .  

After installing JWT you will find all automation rules here:  Administration →Manage apps →Automation rules

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The rule navigator is your central location for managing your automation rules. 

UI Steps


UI Step

Add new rules.


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Configure, edit, copy, export or delete rules.



  1. Add rules.
  2. Use the Actions menu to configure, edit, copy, and delete rules.
  3. See the current status and activate/deactivate rules.
  4. Search and filter rules by various options.
  5. Import rules.



UI Step

Create your first rule







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