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UI Text Box
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Use case

In this use case we will get the insight object entries of a Jira Cloud issue and write the respective object labels to a custom text field.


Prerequisites

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For this use case we need an Action for executing the get Insight object entries operation. It should be executed in for a Jira cloud instance.


Create the action either inside the post function configuration or in the Connector app by setting the following input.
UI Expand
titleCreate an action


UI Steps


UI Step

Name

Get insight object entries


UI Step

Method

Choose GET.


UI Step

Default connection

Choose Current instance.


UI Step

REST path


Code Block
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/jsm/insight/workspace/{workspaceId}/v1/iql/objects?{iql}



UI Step

Parameters

workspaceId

The workspaceId is used to identify your individual instance of Insight. It is retrieved through the following endpoint: https://SITE_NAME.atlassian.net/rest/servicedeskapi/insight/workspace.

iql

iql stands for "insight query language" and is the way how to determine which objects should be fetched. In this case we want to get all the objects related to the transitioned issue.

Code Block
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object HAVING connectedTickets(key = %{issue.key})





Configuration

UI Steps


UI Step

Add the Execute remote action post function to the desired transition or create a new transition.


UI Step

Select action

Choose the previous created action which we named Get insight object entries.


UI Step

Select connection

It is automatically preselected with the default connection value of the selected action.


UI Step

Storing results

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UI Steps


UI Step

Select the field to be set.

Choose the text custom field to hold the object entry labels.


UI Step

Set the value.

Choose List of object labels.










Related use cases

Page properties report
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headingsJWT feature, Workflow function, Parser function, Label
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cqllabel = "use-case-workflow" and ancestor = "73400953"

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JWT feature

Workflow function

Execute remote action

Label



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Tech review

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