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Tech review

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Style guide

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titleReady for review
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titleflagged



Panel

On this page

Table of Contents
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Automated action

Add comment action

Assign issue action

Update field action

Use case description

To facilitate deleting a user account, all issues will be reassigned and the reporter changed to avoid potential problems when deleting the user.

Complexity

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titleintermediate




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Use case

From time to time employees leave a company. What happens to the respective Jira account? Deactivating could be an option but for data security reasons users might have to be deleted.

To avoid issues when deleting the user from the internal directory, the following rule can come in handy. It replaces all affected assignees and reporters. Otherwise user cannot be deleted! Plus: Issue related users will be informed by a comment!



UI Steps

 Manual trigger

UI Step

Excerpt Include
DECADIS:Automation Use Case - Create Rule Step
DECADIS:Automation Use Case - Create Rule Step
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UI Step

Add a Trigger → Manual

UI Text Box
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No further configuration needed. The rule will only be executed if a user hits the Execute button .



UI Text Box
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We want to update both the assignee and the reporter but the issues might not be identical. This is why we have to set up two selectors and dedicated action.


UI Expand
titleUpdate the reporter

JQL Selector

UI Steps


UI Step

Add Selector → JQL Selector


UI Step

JQL Query*

Use the following Expression:

Code Block
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reporter = john.doe


UI Text Box
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Replace "john.doe" with the user name of the user that should be deleted.




 Update field action

UI Steps

Next to the JQL Selector click on Add → Action → Update field

UI Steps


UI Step

Field*

Choose Reporter


UI Step

Update to*

Choose Selected value


UI Step

Value*

Select the new reporter that should be set.




 Add comment action

UI Steps


UI Step

Underneath the Update field Action click on Add → Action → Add comment


UI Step

Comment text*

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For liability reasons the reporter has been automatically changed.





UI Expand
titleUpdate the assignee


UI Steps

Image ModifiedJQL Selector

UI Step

Underneath the first SQL Selector click on Add → Selector → JQL Selector


UI Step

JQL Query*

Use the following Expression:

Code Block
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assignee = john.doe


UI Text Box
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Replace "john.doe" with the user name of the user that should be deleted.






Next to the second JQL Selector click on Add → Action → Assign issue


UI Steps

 Assign issue action

UI Step
UI Step

Assignee*

Choose one of the given options that fit most for you.


 Add comment action

UI Step

Underneath the Assign issue action click on Add → Action → Add comment


UI Step

Comment text*

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For liability reasons the assignee has been automatically changed.






 Screencast

This is how the configuration above should look on your screen

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 Related use cases

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Excerpt Include
DECADIS:Contact support
DECADIS:Contact support
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...