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When the assignee is changed to a user in the "Developers" project role, the issue is transitioned to

.

Beginner

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Use case

When doing a lot of manual work, some steps can be forgotten from time to time, even if they are tightly related to each other, e.g. transitioning an issue to "In Development" when the assignee is changed to a user in the "Developers" project role. In this example we will configure a rule that will automatically transition those issues.

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Automated actionTransition issue
Use case description
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titlein development
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UI Steps

Image ModifiedField changed event

UI Step

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DECADIS:Automation Use Case - Create Rule Step
DECADIS:Automation Use Case - Create Rule Step
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UI Step

Add a Trigger → Field changed event

UI Steps


UI Step

Field

*

Choose Assignee


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Changed to

*

Choose Any Value



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No further configuration needed. The automation rule is triggered every time an issue is being transitioned.



Image ModifiedUser condition

UI Step

Add Condition → User condition

UI Steps


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User to evaluate

* 

Choose User in field → Assignee


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Check against

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Choose User in Project role(s) → Developers




Image ModifiedTransition issue action

UI Step

Next to the User Condition click on Add → Action → Transition issue

UI Steps


UI Step
 

Mode

*

Choose Transition to status → In Development

Excerpt Include
DECADIS:Automation Use Case - Target status has to be reachable
DECADIS:Automation Use Case - Target status has to be reachable
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UI Step

Run as

Choose User in field → Assignee




UI Step

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DECADIS:Automation Use Case - Enable Rule
DECADIS:Automation Use Case - Enable Rule
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Screencast

This is how the configuration above should look on your screen

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nametransition_issues_when_assigned_to_a_developer.mp4
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Import the example

Import the JSON file below to get started in no time.


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After importing the JSON file, make sure to check the configuration of the rule. Non-existing configuration elements (issue types, fields, values etc.) will be highlighted.


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{
    "name": "Transition issues when assigned to a developer",
    "description": "",
    "creator": "admin",
    "status": false,
    "triggerData": "",
    "triggerType": "FIELD_CHANGED_EVENT",
    "configuration": {
        "refs": [
            "issue",
            "system",
            "trigger.issue",
            "trigger.parent"
        ],
        "fieldId": "00003",
        "option": "any",
        "triggerType": ""
    },
    "children": [
        {
            "sequence": 0,
            "type": "USER_CONDITION",
            "ruleEntityType": "CONDITION",
            "configuration": {
                "refs": [
                    "issue",
                    "project",
                    "system",
                    "trigger",
                    "trigger.issue",
                    "trigger.parent"
                ],
                "userOption": "userInField",
                "userInField": "00003",
                "checkOption": "projectRole",
                "projectRole": [
                    "10001"
                ]
            },
            "children": [
                {
                    "sequence": 0,
                    "type": "TRANSITION_ISSUE",
                    "ruleEntityType": "ACTION",
                    "configuration": {
                        "refs": [
                            "issue",
                            "project",
                            "system",
                            "trigger",
                            "trigger.issue",
                            "trigger.parent"
                        ],
                        "option": "status",
                        "status": "10412",
                        "actingUser": "field_00020"
                    },
                    "children": null,
                    "hasChildren": false
                }
            ],
            "hasChildren": true
        }
    ],
    "hasChildren": true
}




Related use cases

Page properties report
headingsAutomated action, Use case description, ComplexityJWT feature, Label
cqllabel = "use-case-auto" and label = "transition-issue" and space = "JWTSDC"

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DECADIS:Contact support
DECADIS:Contact support
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JWT feature

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Automated actionTransition issue action
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