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Introduction

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The Create issue post function automatically creates a single standard-issue or sub-task in any given project. The issue type can be selected from all available issue types and sub-task issue types in the system (excluding next-gen projects).

Additional field values can be taken over or manually set using expression parser

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This post function automatically executes a specific transition on the selected issues or transitions issues to a selected status. 

It is the preferred way of executing transitions. However, in some cases, e.g. the automatic transitioning of newly created issues using the Create issue post function, users might want to use the following alternative field codes:


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Select the issue(s) to be transitioned. The following options are available:

OptionDescription
Current issueThe current issue will be transitioned.
Parent issueThe current issue's parent will be transitioned.
Sub-tasksThe current issue's sub-tasks will be transitioned. If you choose this option you can further filter your selection (e.g. by issue type or status). Only useful for standard issues. 
Sibling sub-tasksThe current issue's sibling sub-tasks will be transitioned. Only useful if the current issue is a sub-task. 
Linked issuesLinked issues will be transitioned. If you choose this option you can further filter your selection (e.g. by issue type or status). 
Linked epicThe related epic will be transitioned.
Issues under epicAll issues related to the same epic will be transitioned. If you choose this option you can further filter your selection (e.g. by issue type or status). 
Sibling issues under epicAll sibling issues related to the same epic will be transitioned. If you choose this option you can further filter your selection (e.g. by issue type or status). 
Set target issue manually (parser expression)

Define the issues that will be transitioned by defining an expression. The JQL mode and Issue list mode are available.

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The expression must return either a valid JQL expression or an issue list with issue keys.




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In this documentation and the post function configuration you will notice the symbol ( * ) next to some parameters, it means that this field is mandatory and shall not be left empty. Fields without the symbol are optional.

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Below you will find a detailed description of each parameter of the basic configuration of the function.

Target issue*

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Select the issue to be transitioned, the following options are available:

  • Current issue
  • Parent issue
  • Sub-tasks
  • Sibling sub-tasks
  • Linked issues
  • Linked epic
  • Issues under epic
  • Sibling issues under epic
  • Set target issue manually (parser expression)
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(info) the input has to be an issue key

Mode*

Pick either a status which is shown by name or a parser expression ((info) expects a status ID).
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Select the transition to be executed or the status to be transitioned to. The following options are available:

OptionDescription
Execute transition

Either select an existing transition

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Pick either a transition which is shown by name and ordered by workflows or a parser expression ((info) expects a transition ID)

Transition to status

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from any available workflow or set the transition manually using a parser expression in Basic text mode.

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The expression must return a transition name.


Transition to status

Either select an existing status from any available workflow or set the status manually using a parser expression in Basic text mode.

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The expression must return a status name.

If more than one transition is available to reach the configured status, the first transition (found

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by Jira) will be executed.

Fields*

Info

Summary*

Enter a text to give a summary to your issue (like a title for the issue), and you can also use field codes.

Description

Enter a text to describe your issue.

Additional fields

Set additional field values, in the popup after clicking the Add button you can select to set the value in two ways:

  • Copy field from the current issue (the value from the selected field will be copied over to the new issue)
  • Set field value manually (expression parser)
Info

You have the option to link the issue that you are currently creating to an existing issue, and you have the following options:

  • is blocked by (Blocks) -inward
  • blocks (Blocks) -outward
  • is cloned by (Cloners) -inward
  • clones (Cloners) -outward
  • is duplicated by (Duplicate) -inward
  • duplicates (Duplicates) -outward
  • relates to (Relates) -inward
  • relates to (Relates) -inward

Conditional execution



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Both, transition or target status, have to be available from the issues' current status. The provided list, however, contains all statuses and transitions in the system.



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Choose between the following options (multi choice is possible):

OptionDescription
Ignore conditions

Existing conditions in the transitions to be executed will be ignored.

Ignore validators

Existing validators in the transitions to be executed will be ignored.

Ignore project permissions

The "Transition Issues" project permission will be ignored for the user running this post function.
Delayed execution

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Enter a condition (Boolean condition) using the JWT expression parser - full feature list syntax.

You can even logically link and gather conditions in expressions as you like in order to map more complex conditions.

Note

The post function will only be executed if the condition is met (returns true .).

Use cases and examples using this post function

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If you still have questions, please refer to our support team.

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Tech review

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Style guide

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Short descriptionTransition any issue to any available target status.
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