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Use caseAdd all users of a group (e.g., Support) to the issue if it When an issue is identified as a bug, the functionality automatically adds all members of the support group as watchers. This ensures that the support team members are is promptly informed about product issues from the startbug, enabling them to handle customer inquiries more effectively. For example, support staff need to be aware of any product bugs early on to address potential customer questions and concerns efficiently.communicate effectively with customers regarding any errors that occur on the customer side. |
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