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Function | <link to function being used> | |||||||||||
Type | post function | |||||||||||
Use case description | Sort issues created by email automatically. | |||||||||||
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Configuration steps
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Use caseJira can be perfectly used to communicate with your customers, e.g. by using Service Management or dedicated projects. It is also possible to create issues via email. But in this case the created issues always belong one specific project. In the following use case, emails sent by one of our key account customers will be automatically moved to the corresponding project. Every key account customer is part of the group key-account and every key account company has one dedicated project within Jira with a project key corresponding to the email's domain. |
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Make sure this post function is the last one on your post functions list. |
Configuration
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Basic configuration*
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After checking if the parameters match this example, you can click on add and this is how the post function should look like.
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Make sure this post function is the last one on your post functions list | ||||||
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Screenshots
Related use cases
otherwise, you would get this warning message
Now that you are familiar with this post function and what it does, you can configure the parameters based on your needs.
Related examples
If you still have questions regarding this example or others, feel free to refer to our support team. Page properties report firstcolumn Use case headings TypeJWT feature, Function, Use case description, ComplexityWorkflow function, Parser functions, Label sortBy Title cql label = "use-case-workflow" and space = "JWTSDC" and ancestor = "27067119"
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