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Every

When keeping track of issues to be done, it is helpful to add a reminder to them. Here we are going to use a custom date-time field called "Reminder". Every morning at 01:00 am,

all issues where

the following rule checks for issues that have reached the re-submission date

UI Text Box
sizemedium
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Use case

Every morning at 01:00 am, all issues where the re-submission date

Status
titleReminder
has been reached are re-transitioned to
Status
titleOpen

Page properties
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Function

<link to function being used>

Use case description
Status
titleReminder
has been reached are

 and will re-

transitioned

transition them to

Status

titleOpen
Complexity Status

colour

Green

Blue
title

Beginner

Open




UI Steps

Image ModifiedScheduled

Event

trigger

UI Step

Excerpt Include

Create a new rule and name it appropriately.

DECADIS:Automation Use Case - Create Rule Step
DECADIS:Automation Use Case - Create Rule Step
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UI Text Box
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Providing a description will help you to identify what the rule does but this step is optional.


UI Step

Add a trigger and choose Trigger → Scheduled and choose who you want to execute this rule in Run as*

UI Steps


UI Step

Schedule

Choose Days per Week in Schedule* Daily


UI Step

Interval

Set the Interval to Once per day at 1:00 am



Image ModifiedJQL

Selector

selector

UI Step

Add SelectorJQL Selector


UI Step

JQL Query

*

Use the following expression Expression:

Code Block
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nnnnn = startOfDay()


UI Text Box
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nnnnn nnnnn has to be the name of  of the custom date field, like "Reminder" or "duedate".


Image ModifiedTransition

Issue

issue action

ui-steps

Next to JQL Selector click on Add Action Transition Issue

UI Step
UI Step


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UI Step


UI Steps


UI Step

Mode

Choose Transition to statusChoose Open in Mode*


ui-
step

Status

Choose Open

Excerpt Include
DECADIS:Automation Use Case - Target

typenote
The target

status has to be reachable

from the current status. Otherwise the transition will not be executed

DECADIS:Automation Use Case - Target status has to be reachable
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UI Step

Excerpt Include
DECADIS:Automation Use Case - Enable Rule
DECADIS:Automation Use Case - Enable Rule
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UI Step

Activate the rule by clicking on the Activate rule button Image RemovedImage Removed




Image Modified Screencast

This is how the configuration above should look on your screen

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No screencast available at the moment



Image ModifiedImport the example

Import the JSON file below to get started in no time.


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titleJSON


UI Text Box
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After importing the JSON file, make sure to check the configuration of the rule. Non-existing configuration elements (issue types, fields, values etc.) will be highlighted.


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{
    "name": "Schedule issue for re-submission",
    "description": "",
    "creator": "admin",
    "status": false,
    "triggerData": "",
    "triggerType": "SCHEDULED",
    "configuration": {
        "refs": [
            "issue",
            "system",
            "trigger.issue",
            "trigger.parent"
        ],
        "runAs": "admin",
        "scheduledTriggerCron.dailyWeeklyMonthly": "daily",
        "scheduledTriggerCron.daysOfMonthOpt": "dayOfMonth",
        "scheduledTriggerCron.monthDay": "1",
        "scheduledTriggerCron.week": "1",
        "scheduledTriggerCron.day": "1",
        "scheduledTriggerCron.interval": "0",
        "scheduledTriggerCron.runOnceHours": "1",
        "scheduledTriggerCron.runOnceMins": "0",
        "scheduledTriggerCron.runOnceMeridian": "am",
        "scheduledTriggerCron.runFromHours": "1",
        "scheduledTriggerCron.runFromMeridian": "am",
        "scheduledTriggerCron.runToHours": "1",
        "scheduledTriggerCron.runToMeridian": "am",
        "triggerType": ""
    },
    "children": [
        {
            "sequence": 0,
            "type": "JQL_SELECTOR",
            "ruleEntityType": "SELECTOR",
            "configuration": {
                "refs": [
                    "system"
                ],
                "jql": "Reminder = startOfDay()",
                "jqlParsingMode": "jql",
                "actingUser": "field_00020"
            },
            "children": [
                {
                    "sequence": 0,
                    "type": "TRANSITION_ISSUE",
                    "ruleEntityType": "ACTION",
                    "configuration": {
                        "refs": [
                            "issue",
                            "issues",
                            "selector.issue",
                            "selector.parent",
                            "system"
                        ],
                        "option": "status",
                        "status": "10610",
                        "actingUser": "field_00020"
                    },
                    "children": null,
                    "hasChildren": false
                }
            ],
            "hasChildren": true
        }
    ],
    "hasChildren": true
}




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Related examples

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headingsAutomated action, JWT feature, Label
cqllabel = "use-case-auto" and label = "transition-issue" and space = "JWTSDC"
If you still have questions regarding this example or others, feel free to refer to our support team.


Excerpt Include
DECADIS:Contact support
DECADIS:Contact support
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Page properties
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JWT feature

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Automated actionTransition issue action
Label




Page properties
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Status
Tech review

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Style guide

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Status
titleto do
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