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Who created or updated a workflow rule? Why did the execution of a workflow transition not work last time? The Audit log (JWT) tracks the key events that may occur when implementing and executing workflow rules for JWT for Jira Cloud |
Look&feel:
- How/where to place the screenshots? (esp. "Location")
- Section "Events": events table first and description of column second (like it is now) or vice versa?
Naming: The menu entry is called "Audit log (JWT)", table heading of the log is "Jira Workflow Toolbox \n Audit log" and on this page we are referring with "JWT audit log" to it. I would go for "Audit log (JWT)" on this documentation page as well
The JWT audit log tracks the key events of our app. Those events can be viewed |
and analyzed on a dedicated page to help you diagnose issues fast and in a central location. To view the full audit log you need to be a Jira |
product administrator. |
Location
Being logged in as a Jira administrator, you will find a short link to the audit log within the Apps section of the top menu.
Alternatively you can find the audit log in the central app configuration located in the Jira administration interface.
Events
The Audit log (JWT) tracks
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Who created or updated a workflow rule? Why did the execution on my issue not work last time? Get insights into what your users or you did with Jira Workflow Toolbox using the JWT audit log! |
You find the JWT audit log as an item in the App menu:
or as an entry in the "Manage your apps" menu:
Events
With the JWT audit log, we track the creation or update of a workflow rule configuration as well as its execution.
The log supports you by providing as much information as possible so that you understand what goes on behind the scenes. We distinguish between the following events:
Event | Description |
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CREATED | A workflow rule has been created. |
UPDATED | A workflow rule has been updated. |
SUCCESS | A workflow rule has been executed successfully. |
NO ACTIONS PERFORMED | The condition of a workflow rule was not fulfilled during execution. |
ERROR | The execution of a workflow rule was not |
successful. |
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For JWT conditions and validators, no success event is logged due to the nature of their execution outside of our app. The JWT audit log cannot distinguish between drafts and active workflows, so youso you cannot tell whether a created or updated workflow rule is not yet active. No "deleted" event can be shown, i.e. if a workflow rule is deleted Jira does not inform our app. |
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Detail view
/ Actions
Being Jira admins ourselves, we know that the more info you have while troubleshooting, the better, especially Our mission is to build apps for admins by admins. We know that while troubleshooting you need any available and additional information, especially when drilling down an issue.
For this reason we have created a detailed detail view for each event logged in the Audit log (JWT Audit Log. Depending ). The additional insights you will be able to get access to depend on the action performed, you can access the following insights with a single click.
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Search
Having thousands of entries would be a horror without a search option. With our flexible infix search, you can search for what you are looking for. Simply enter The Audit log (JWT) comes with a flexible search engine. Browse through all available log entries by simply entering your term in the search field, optionally specify the and optionally narrowing down your search by providing a time period within you would like to search, and you are good to go.
During the search, every column within the audit log is searched. If you like to search look for all executions of actions a specific workflow rule, simply search for its rule id within the text field.
size | medium |
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type | tip |
user has performed, you have to enter the respective Atlassian account ID which is shown in the detail view.
- Looking for all actions performed by a specific user? Simply enter the respective Atlassian account ID which is shown in the detail view
- Not sure where to find a specific workflow rule ID? You can retrieve the information about the ID within the expanded workflow rule view
- in your workflow configuration.
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Following the privacy requirements, we |
do not store clear text information about the users, but calculate the displayed information on-demand, requesting the Jira application. |
This is why a user ID can be used in the search. |
Limitations
For JWT conditions and validators, no "success" event is logged due to the nature of their execution outside of our JWT.
The audit log cannot distinguish between drafts and active workflows, so you cannot tell whether a created or updated workflow rule is not yet active.
No "deleted" event can be shown, i.e. if a workflow rule is deleted, Jira does not pass on that information to JWT.
All log entries older than 28 days are being continuously deleted.
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