Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Jira Workflow Toolbox Frequently Asked Questions


Section


Column
width600px


Panel
borderColor#333f48
bgColor#FFFFFF
titleColor#eeeeee
borderWidth1
titleBGColor#333f48
borderStylesolid
titleOn this page

Table of Contents
maxLevel2
minLevel2



Column




What happens when the license expires? Will the

app

add-on be disabled?

Jira Workflow Toolbox doesn’t stop working if license is not renewed, since license ownership is perpetual. Your original purchase includes 12 months of maintenance. To continue receiving upgrades and support after the initial 12 months, you can renew your maintenance for 50% of the original purchase price. You can purchase maintenance for up to 36 additional months at any time.

When you renew your Jira Workflow Toolbox license, the maintenance period always begins counting since ethe the end of last maintenance period. You can't renew your license past one year of the end of last maintenance period. In that case you have to buy a new license.

Do I need a Jira Workflow Toolbox license for each instance of Jira?

Yes. Jira Workflow Toolbox is licensed for single Jira instances. This means if you have separately licensed Jira instances, each instance requires its own app add-on licenses as well.

If you have a Jira Data Center running on multiple servers, we count this as one instance.

If you have separate Jira developer instances, you can use developer licenses for your apps add-ons for development and testing. You can get Jira Workflow Toolbox developer licenses at https:my.atlassian.com.

Which third party app custom fields are supported?  AnchorsupportedFieldssupportedFields ExcerptThird party AppCustom FieldsIssue Alternative Assignee
  • User picker from project role
Jira Misc Custom Fields
  • Transition Caller Field
User Group Picker
  • User Picker - per Group
User Group Picker PRO
  • SIL User Picker
Issue Picker
  • Issue Picker
Tempo Timesheets
  • Account
  • Team
Jira Service Desk
  • Organizations
  • Customer Request Type
  • Customer Request Channel
Portfolio
  • Team

Insight Asset Management

All custom fields