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Tech review

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Style guide

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titleReady for review
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Automated action

Add comment

Use case descriptionPeriodically add a comment mentioning the assignee to all unresolved issue that haven't been updated for more than 30 days.
Complexity

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Use case

As the number of issues grow in your Jira instance, keeping track of unresolved issues might get a bit complicated. Getting an automated reminder to take action on specific issues might come handy at this point.

The following rule will remind the assignees of unresolved issues every Monday at 01:00 AM by mentioning them in a comment, stating that the issue hasn't been updated for more than 30 days.



UI Steps

Scheduled trigger

UI Step
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DECADIS:Automation Use Case - Create Rule Step
DECADIS:Automation Use Case - Create Rule Step
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UI Step

Add a Trigger → Scheduled and choose who you want to execute this rule in Run as*

UI Steps


UI Step

Schedule*

Choose Days per Week


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Interval* 

Set to Once per day at 1 00 am and check Monday



JQL selector

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Add Selector → JQL selector


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JQL Query*

Use the following expression:

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resolution = Unresolved and updated <= startOfDay(-30)


Add comment action

UI Step


UI Steps


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Next to JQL Selector click on Add → Action → Add Comment


UI Step

Comment's text*

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Hi [~%{selector.issue.assignee}],

this issue hasn't been updated for 30 days.
Please check whether this issue is still actively being worked on.

Thank you!





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DECADIS:Automation Use Case - Enable Rule
DECADIS:Automation Use Case - Enable Rule
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Screencast

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No screencast available at the moment.

Related use cases

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headingsAutomated action, Use case description, Complexity
cqllabel = "use-case-auto" and label = "add-comment" and space = "AUTOMATION"

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DECADIS:Contact support
DECADIS:Contact support
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