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Page properties
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Tech review

Status
colourGreen
titledone

Style guide

Status
colourGreen
titledone

Status
titletodo
Status
colourYellow
titleReady for review
Status
colourGreen
titledone
Status
colourRed
titleflagged



Panel

On this page

Table of Contents
exclude(On this page|Use case).*
stylecircle
typeflat
separatorpipe


Page properties
hiddentrue


Automated action

Add comment

Use case description

When the priority is changed to "Blocker", a comment will be added with a user mention alerting the project lead.

Complexity

Status
colourGreen
titleBeginner




UI Text Box
sizemedium
typeinfo

Use case

To not get lost in status changes, it might be sometimes helpful to inform the project lead only on certain priority changes. Therefore the following rule can be used, to notify the project lead by mentioning him in a new comment when the priority changes to "Blocker".



UI Steps

Field changed event

UI Step

Excerpt Include
DECADIS:Automation Use Case - Create Rule Step
DECADIS:Automation Use Case - Create Rule Step
nopaneltrue



UI Step

Add a Trigger → Field changed event

UI Steps


UI Step

Field*

Choose Priority 


UI Step

Changed to*

Choose Selected value


UI Step

Value*

Choose Blocker



Add comment action

UI Step

Add Action → Add Comment


UI Step

Comment text*

Code Block
linenumberstrue
Hi [~%{trigger.issue.project.lead}],
the priority on this issue has changed to Blocker. You may want to take a look at this.

Cheers!


UI Text Box
typenote

"[~" is the notation for mentioning users by their username.



UI Step

Excerpt Include
DECADIS:Automation Use Case - Enable Rule
DECADIS:Automation Use Case - Enable Rule
nopaneltrue



Screencast

This is how the configuration above should look on your screen

Multimedia
namenotify_project_lead_on_priority_change.mp4
width700

Related use cases

Page properties report
headingsAutomated action, Use case description, Complexity
cqllabel = "use-case-auto" and label = "add-comment" and space = "AUTOMATION"

Excerpt Include
DECADIS:Contact support
DECADIS:Contact support
nopaneltrue