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Panel

Use case

Resolutions are a great way to track issues in Jira and check what has been done and what still needs to be done. But from time to time resolutions might be set even though the issues aren't finished, yet.

With the following rule the resolution will be removed from all issues that are not in status category "Done".

UI Steps

Manual trigger

UI Step

Excerpt Include

	DECADIS:Automation Use Case - Create Rule Step
	DECADIS:Automation Use Case - Create Rule Step
nopanel	true

UI Step

Add a Trigger → Manual

UI Text Box

type	note

No further configuration needed. The rule will only be executed if a user hits the Execute button .

JQL Selector

UI Step
Add Selector → JQL Selector

UI Step

JQL Query

Use the following Expression:

Code Block

language	bash
linenumbers	true

statusCategory != Done and resolution is not empty

Update field action

UI Step

Next to the JQL Selector click on Add → Action → Update field

UI Steps

UI Step

Field

Choose Resolution

UI Step

Update to

Choose No value - clear field

Screencast

This is how the configuration above should look like on your screen

Multimedia

name	resolution-reset.mp4
width	700

Import the example

Import the JSON file below to get started in no time.

UI Expand

title	JSON

UI Text Box

type	warning

After importing the JSON file, make sure to check the configuration of the rule. Non-existing configuration elements (issue types, fields, values etc.) will be highlighted.

Code Block

language	js
theme	Midnight
linenumbers	true

{
    "name": "# Resolution reset",
    "description": "",
    "creator": "admin",
    "status": false,
    "triggerData": "",
    "triggerType": "MANUAL",
    "configuration": {
        "refs": [
            "issue",
            "system",
            "trigger.issue",
            "trigger.parent"
        ],
        "actingUser": "field_00020",
        "triggerType": ""
    },
    "children": [
        {
            "sequence": 0,
            "type": "JQL_SELECTOR",
            "ruleEntityType": "SELECTOR",
            "configuration": {
                "refs": [
                    "system"
                ],
                "jql": "statusCategory != Done and resolution is not empty",
                "jqlParsingMode": "jql",
                "actingUser": "field_00020"
            },
            "children": [
                {
                    "sequence": 0,
                    "type": "UPDATE_FIELD",
                    "ruleEntityType": "ACTION",
                    "configuration": {
                        "refs": [
                            "issue",
                            "issues",
                            "selector.issue",
                            "selector.parent",
                            "system"
                        ],
                        "fieldId": "00028",
                        "mode": "clear",
                        "actingUser": "field_00020"
                    },
                    "children": null,
                    "hasChildren": false
                }
            ],
            "hasChildren": true
        }
    ],
    "hasChildren": true
}

Related use cases

Page properties report

headings	Automated action, JWT feature, Label
cql	label = "use-case-auto" and label = "update-field" and space = "JWTSDC"

Excerpt Include

	DECADIS:Contact support
	DECADIS:Contact support
nopanel	true

Page properties

hidden	true

JWT feature

Automated action

Update field action

Label

Status


colour	Red
title	staff pick

Page properties

hidden	true

Tech review

Status

colour	Green
title	done

Style guide

Status

colour	Green
title	done

Status

title	todo

Status

colour	Yellow
title	Ready for review

Status

colour	Green
title	done

Status

colour	Red
title	flagged

Content

Space Tools

Versions Compared

Old Version 17

New Version 18

Key

On this page

Use case

Manual trigger

JQL Selector

JQL Query

Update field action

Field

Update to

Screencast

Import the example

Related use cases