Page History
Panel | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
On this page
|
UI Text Box | ||||
---|---|---|---|---|
| ||||
Use caseNever miss a thing from a high priority issue by receiving email notifications to remind you of your high priority issues that might have slipped out of your mind. The email will be sent once a week for all high priority issues that aren't resolved yet. |
UI Steps | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Scheduled event
JQL selector
Send email action
|
Screencast
No screencast available at the moment.
Import the example
Import the JSON file below to get started in no time.
UI Expand | ||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ||||||||||||||
|
Related use cases
Page properties report | ||||
---|---|---|---|---|
|
hidden | true |
---|
hidden | true |
---|
Status | ||
---|---|---|
|
Panel | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
On this page
|
UI Text Box | ||||
---|---|---|---|---|
| ||||
Use caseNever miss a thing from a high priority issue by receiving email notifications to remind you of your high priority issues that might have slipped out of your mind. The email will be sent once a week for all high priority issues that aren't resolved yet. |
Scheduled event
Add a Trigger → Scheduled
UI Step |
---|
ScheduleChoose Days per Week |
UI Step |
---|
IntervalChoose once per day at 1:00 am and check Monday |
JQL selector
Add the following expression:
Code Block | ||||
---|---|---|---|---|
| ||||
priority = High and resolution is empty |
Send email action
Next to the JQL selector click on Add → Action → Send email
UI Step |
---|
FromSelect the user that the email will be sent from. |
UI Step |
---|
ToSelect the recipients. |
Message
First, enter a subject for your email
Code Block | ||||||
---|---|---|---|---|---|---|
| ||||||
%{trigger.issue.key} = "is of high priority" |
Then a body
Code Block | ||||||
---|---|---|---|---|---|---|
| ||||||
Please take care of this issue first.
Cheers,
Admin |
Screencast
No screencast available at the moment.
Import the example
Import the JSON file below to get started in no time.
title | JSON |
---|
UI Text Box | ||
---|---|---|
| ||
After importing the JSON file, make sure to check the configuration of the rule. Non-existing configuration elements (issue types, fields, values etc.) will be highlighted. |
Code Block | ||||||
---|---|---|---|---|---|---|
| ||||||
{
"name": "Notify for high priority issues",
"description": "",
"creator": "admin",
"status": false,
"triggerData": "",
"triggerType": "SCHEDULED",
"configuration": {
"refs": [
"issue",
"system",
"trigger.issue",
"trigger.parent"
],
"runAs": "admin",
"scheduledTriggerCron.dailyWeeklyMonthly": "daysOfWeek",
"scheduledTriggerCron.daysOfMonthOpt": "dayOfMonth",
"scheduledTriggerCron.monthDay": "1",
"scheduledTriggerCron.week": "1",
"scheduledTriggerCron.day": "1",
"scheduledTriggerCron.interval": "0",
"scheduledTriggerCron.runOnceHours": "1",
"scheduledTriggerCron.runOnceMins": "0",
"scheduledTriggerCron.runOnceMeridian": "am",
"scheduledTriggerCron.runFromHours": "1",
"scheduledTriggerCron.runFromMeridian": "am",
"scheduledTriggerCron.runToHours": "1",
"scheduledTriggerCron.runToMeridian": "am",
"scheduledTriggerCron.weekday": "2",
"triggerType": ""
},
"children": [
{
"sequence": 0,
"type": "JQL_SELECTOR",
"ruleEntityType": "SELECTOR",
"configuration": {
"refs": [
"system"
],
"jql": "priority = High and resolution is empty",
"jqlParsingMode": "jql",
"actingUser": "field_00020"
},
"children": [
{
"sequence": 0,
"type": "SEND_MAIL",
"ruleEntityType": "ACTION",
"configuration": {
"refs": [
"issue",
"project",
"system",
"trigger",
"trigger.issue",
"trigger.parent"
],
"fromOption": "fromUser",
"fromUser": "admin",
"toUsersInField": [
"00003"
],
"toUser": [
"admin"
],
"subject": "%{trigger.issue.key} = \"is of high priority\"",
"subjectParsingMode": "textBasic",
"contentType": "text/html",
"mailPriority": "3",
"sendingMode": "common",
"body": "Please take care of this issue first. \r\nCheers, \r\nAdmin",
"bodyParsingMode": "textBasic"
},
"children": null,
"hasChildren": false
}
],
"hasChildren": true
}
],
"hasChildren": true
} |
Related use cases
Page properties report | ||||
---|---|---|---|---|
|
Excerpt Include | ||||||
---|---|---|---|---|---|---|
|
Page properties | ||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ||||||||||||||||||||||||||||||||||||||||
|