This post function automatically creates a comment in the current issue. The comment text can be composed of free text in combination with various fields using their field codes.

The comment author can be selected among various user fields and the visibility can be restricted by project role, user group, or Service Management visibility.


Configuration

Define the content of the comment by choosing one of the following options:

OptionDescription
Add comment manually (parser expression)Compose your comment text as a combination of free text and field codes.
Copy field value from current issueSelect any field. The value of the field will be the content of your comment.



Define who will be able to view the comment. Choose among the following options:

OptionDescription

Unrestricted (all users)

The comment will be visible to all users who have access to the issue.

Restricted to project role

The comment will only be visible to users in a certain project role. e.g., Administrators, Developers...etc. 

Restricted to group

The comment will only be visible to users in a certain group.

Customer facing comment for Jira Service Management projects

The comment will be visible to Service Management customers.

Internal comment for Jira Service Management projects

The comment will only be visible to all Service Management agents.



By default, no additional email will be sent for this comment.

If you check this option, Jira will send email notifications according to the associated notification scheme.





Use cases and examples




Tech review

Style guide

 



Short descriptionAdd a comment to an issue.
Label