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Use case

In Jira you can easily structure your work by using different issue types. And also sub-tasks!

Once all sub-tasks are completed, the parent issue can also be marked as completed.

But what if one sub-task gets reopened?

In this use case the parent issue is automatically reopened, if one sub-tasks is reopened, too. In the following use case we show you how to do it!


Configuration


Add the Transition issue post function to a workflow transition you want it to place in.

You might want to choose the transition used to reopen the sub-task. So as soon as this transition get's executed, the parent issue will be reopened.



Target issue

Choose Parent issue


Mode

Choose Transition to status


Choose Open as the status to be transitioned to.

Make sure that the status can be reached by the parent issue.

If e.g. the parent issue is in status "Done", there must be a transition from "Done" to "Open" (or a global transition to "Open") in order to transition the parent issue.

If there is no transition, the parent issue won't be transitioned!



Conditional execution

You might want to add a conditional execution so that the parent issue will only be transitioned to status "Open", if it is closed.

If it is not closed yet, it might not be transitioned back to "Open".

Enter the following expression:

%{parent.statusCategory} = "Done"





Screenshots


Related examples



JWT feature

Workflow function

Transition issue

Use case description

Automatically reopen the parent issue, if one of the sub-tasks is reopened.

Label
Complexity

   





Status
Tech review

Style guide