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Automated action

Transition issue

Use case description

Set a specific resolution on all completed issues that miss a resolution value.

Complexity




Use case

One major advantage of Jira is the creation and implementation of customized workflows. But as fast as new workflows are created, mistakes happen. A common misconfiguration is forgetting to set a resolution on the final workflow transition.

By default, in Jira you cannot bulk edit resolutions. With this rule you can!



 Manual trigger


Add a Trigger → Manual

No further configuration needed. The rule will only be executed if a user hits the Execute button .



 JQL Selector

Add Selector → JQL Selector


JQL Query*

Use the following Expression:

project = TIS and statusCategory = Done and resolution is empty
# Customize the JQL to your needs



 Update field action



Next to the JQL Selector, click on Add → Action → Update field


Field*

Choose Resolution


Update to*

Choose Selected Value


Value*

Choose one of the given resolutions (e.g. Done)




You can also use this rule to delete resolutions from issues that are obviously not done!



 Screencast

This is how the configuration above should look on your screen

 Related use cases