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Automated action

Transition Issue

Use case description

Periodically escalate all issues where the due date has been reached.

Complexity




Use case

It can be very helpful to add reminders to issues to keep them up to date.

In the following rule, every morning at 01:00 AM, all issues where the due date has been reached are transitioned to the status .



Scheduled trigger



Add a Trigger → Scheduled and choose who you want to execute this rule in Run as*



Schedule*

Choose Days per Week


Interval*

Set to Once per day at 1:00 am



JQL selector

Add Selector → JQL Selector


JQL Query*

Use the following Expression:

duedate <= now()


Transition issue action

Next to JQL Selector click on Add → Action → Transition Issue


Mode*

Choose Transition to status → Escalated




Screencast

This is how the configuration above should look on your screen

No screencast available at the moment.

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