Tech review

Style guide




Add a new comment to a single issue or multiple issues.


When entering the comment's text, basic and advanced parsing modes are available.

Visibility restrictions can be set for regular issue comments as well as for Jira Service Desk comments.


Add comment configuration

Below you will find a detailed description of each parameter needed to configure the action.

Comment text*

Enter a plain text comment in Basic mode or use expressions parser functions in Advanced parsing mode.


Comment author*

Select the author for the comment. The user in the selected field will be the comment author. It is also possible to select a dedicated user.


Comment visibility

Set the visibility of the comment.

  • Everybody
  • Restricted to Project Role
  • Restricted to Group
  • Jira Service Desk - Public comment
  • Jira Service Desk - Internal comment


Additional options

Choose whether an email notification should be sent according to the applicable notification scheme or not.


When selected the Add Comments project permission will be ignored.



Use cases