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Use case

Status updates are key to successfully managing projects. Usually you need to capture additional information which often gets lost in the comment history.

This use case combines multiple custom text fields and populates the automatically using post functions.


Prerequisites



Create a custom field of type: Text Field (multi-line)

Name: Status Update


Create a second custom field of type: Text Field (multi-line)

Name: Current status


Create a third custom field of type: Text Field (multi-line)

Name: Status History


Navigate to the Field configuration and set the renderer of the 3 custom fields to "Wiki Style Renderer".






Create a new screen

Name: Status Update Screen


Add the field Status Update to the newly created screen.






Create a new transition with the following parameters:

From Status: Any

To Status: Itself

Name: Status update

Screen: Status Update Screen


Add a Fields required or changed validator to the newly created transition.


Field

Status Update


Condition

Is required


Message to show when validation fails

Please enter a status update!



Once set up, the validator should look something like this:





Configuration


Add an Update or copy field values post function to the workflow transition created in the prerequisites section.


Target issue

Choose Current issue


Configure the field: Current  Status


Field

Choose Current Status


Expression

Set the parsing mode to Advanced text and use the following expression

"*" + dateTimeToString({system.currentDateTime}, "yyyy-MM-dd", USER_LANG) + "* - *" + %{system.currentUserFullName} + "*\n" + %{issue.cfnnnnn}


%{issue.cfnnnnn} is the field code for the field Status Update





Configure the field: Status History


Field

Choose Status History


Expression

Set the parsing mode to Advanced text and use the following expression

%{issue.cfaaaaa} + "\n\n" + %{issue.cfbbbbb}


%{issue.cfaaaaa} is the field code for the field Current Status

%{issue.cfbbbbb}is the field code for the field Status History





Configure the field: Status Update


Field

Choose Status Update


Value

Choose Clear field value



The field value must be cleared, so users will be presented with an empty text field the next time they leave a status update.



User

Choose Current user




Screenshots


Related use cases



JWT feature

Workflow function

Update or copy field values

Fields required or changed

Parser functionsdateTimeToString()
Label





Status
Tech review

Style guide

Page status

Screenshot