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Use case

This calculated field returns the number of times a resolved issue has been rejected. 

To do so, we're counting the times the status is changed to "Rejected", but only when a resolution is set.


Configuration


Create a new Calculated Number Field (by JWT) custom field and name it properly.

Providing a description will help you to identify what the custom field does but this step is optional.



Parser expression

Add the following expression:

%{issue.resolution} != null ? count(timesOfTransition("", "Rejected")) : null



Display format


Content type

Choose Number


Number format pattern

Enter ### times



Check the parameter Uninitialized when calculated value is zero



Add the field to the relevant view screens.

Remember: All calculated fields are read-only and cannot be manually updated on a create or edit screen.



Check the results

Once configured and added to an issue screen (a parent issue ), the result will look like this:




Related use cases



JWT feature

Field typeNumber
Parser functions

count()

timesOfTransition()

Label