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Use case

When an issue is rejected, a comment will be added to the current issue mentioning the reporter.


Configuration steps


Target issue*

Select current issue.


The comment will be left in the current issue.




Comment text*

Use the following expression:

Hi [~accountid:%{issue.reporter}], 
this issue has been rejected. Please have a look at it for additional information.

Thanks, 
%{system.currentUser.displayName}



The issue reporter will be mentioned and informed about the rejected issue.



The syntax used for the mention guarantees that a working user mention is added to the comment regardless of personal Atlassian account settings of the mentioned user.



Comment author*

Select current user.


Comment visibility*

For this example we choose unrestricted (all users).


All users with access to the issue will see the comment.





Related examples



JWT feature

Workflow functionAdd comment
Parser functions
Label
Use case descriptionWhen an issue is rejected, a comment will be added to the current issue mentioning the reporter.
Complexity