When an issue is rejected, a comment will be added to the current issue mentioning the reporter.
Configuration steps
Target issue*
Select current issue.
The comment will be left in the current issue.
Comment text*
Use the following expression:
Hi [~accountid:%{issue.reporter}],
this issue has been rejected. Please have a look at it for additional information.
Thanks,
%{system.currentUser.displayName}
The issue reporter will be mentioned and informed about the rejected issue.
The syntax used for the mention guarantees that a working user mention is added to the comment regardless of personal Atlassian account settings of the mentioned user.
Comment author*
Select current user.
Comment visibility*
For this example we choose unrestricted (all users).
All users with access to the issue will see the comment.