On this page



Use case

Send an email to the current assignee only if the priority is set to "Highest" or "High".


Configuration


Add the Send email post function to the desired workflow transition or create a new transition.


From

Choose the option User in field with the value "Current user" (this is the default value).


To

Select Field containing users and select the field Assignee.



Email content


Subject

Select the parser mode General and enter 

%{issue.key} - Action required



Email format

Choose HTML 


Body

Select the parser mode General and enter the following expression:

Hi %{issue.assignee.displayName}, 
this issue needs your attention. Please provide feedback as soon as possible! 

Thanks, 
%{system.currentUser.displayName}





Conditional execution

Select the parser mode Logical and insert the following expression:

%{issue.priority} in ["High","Highest"]





Related use cases



JWT feature

Workflow functionSend email
Parser functions


Label
Use case description

Send an email to the current assignee only if the priority is set to "Highest" or "High".

Complexity





Status
Tech review

Style guide