On this page



Use case

Use case description


Prerequisites

Remove this section, if no prerequisites are needed.






Create a custom Number Field called Customer Prioritization and add it to the Create/View/Edit screens,


Create a new global reflexive transition (from any issues to itself) and add it a custom screen that includes the Customer Prioritization field.






Configuration



Add an Update or copy field values post function to the Create transition in the second position.




Target issue*

Select Set target issues manually (parser expression) and add the following expression:

issuesFromJQL("issuekey != " + %{00015} + " and \"Customer Prioritization\" >= " + {nnnnn} + " order by \"Customer Prioritization\" ASC")





Field*

Select the Customer Prioritization field and add the following expression.

{nnnnn} + indexOf(^%{00015}, issuesFromJQL("issuekey != " + %{00015} + " and \"Customer Prioritization\" >= " + {nnnnn} + " order by \"Customer Prioritization\" ASC"))





Conditional execution.


%{nnnnn} !=  null







Add an Update or copy field values post function to global reflexive transition previously created.



Add an Update or copy field values post function to global reflexive transition previously created.


Target issue*

Select Set target issues manually (parser expression) and add the following expression:

(previousValue({nnnnn}) = null ? issuesFromJQL("issuekey != " + %{00015} + " and \"Customer Prioritization\" >= " + {nnnnn} + " order by \"Customer Prioritization\" ASC") : ({nnnnn} < previousValue({nnnnn}) ? issuesFromJQL("issuekey != " + %{00015} + " and \"Customer Prioritization\" >= " + {nnnnn} + " and \"Customer Prioritization\" <= " + previousValue({nnnnn}) + " order by \"Customer Prioritization\" ASC") : issuesFromJQL("issuekey != " + %{00015} + " and \"Customer Prioritization\" >= " + previousValue({nnnnn}) + " and \"Customer Prioritization\" <= " + {nnnnn} + " order by \"Customer Prioritization\" DESC")))





Field*

Select the Customer Prioritization field and add the following expression.

(previousValue({nnnnn}) = null ? {nnnnn} + indexOf(^%{00015}, issuesFromJQL("issuekey != " + %{00015} + " and \"Customer Prioritization\" >= " + {nnnnn} + " order by \"Customer Prioritization\"")) : ({nnnnn} < previousValue({nnnnn}) ? ^{nnnnn} + 1 : ^{nnnnn} - 1))











Related use cases



JWT featurelink each symbol to parent page of the function category (e.g. conditions/ validators/automation action...)
Workflow function

Link to the function being used

Parser functionsLinks to all used parser expressions. Enter links separated by a blank space
Labelused to mark a use case as staff pick





Status
Tech review

Style guide