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Use case

Onboarding process could be different based on the company policy, but as a use case we will consider having a dedicated ticket created for a candidate. The ticket follows the employing workflow. When both parts agree on working together, then using this template we will create a project in the Jira Service Management application for the new employee.


Configuration


Add the Execute remote action post function to the desired transition or create a new transition.


Create remote action

Select the action to get started. Choose Create a Jira project.

Based on the external Jira instance you can select either Cloud or On-prem template.



Select connection

Choose an existing connection to the external Jira instance or create a new connection.


Customize your action

Set action parameters

Project name

Set it manually using the expression editor as follows:

JWT Template project



Project key

Set it manually using the expression editor as follows:

JTP



Project template

Choose Project management.


Project lead

Choose Reporter.



From the used template, you can retrieve the Project ID and/or the Project key and save them in any field.

Optionally, you can use the Update issue fields (optional)  section to save the response body or parts of it into some field.


Update issue fields (optional)

Select the field to be set.

Choose Description.


Set the value.

Choose Project ID.








Related use cases



JWT feature

Workflow function

Execute remote action

Label





Status
Tech review

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