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  • Rule configurations and historical changes including a timestamp and a account / user ID
  • Execution logs including a timestamp and account / user ID as well as load data, if applicable
  • Since we store information of each rule configuration it is specifically prohibited to store personal data (except the account / user ID) as meta information in any rule configuration. It is generally recommended using to use user IDs instead of display names or full names.

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As an active or potential customer, you may register in one or more of our dedicated xApps Service Desks in order to submit support tickets or be registered by submitting a support request per email. At that time we will store your name (if entered), email address, and support details in our Service Desk systems running in the Atlassian Cloud. If the support details should include personal data, please anonymize the data beforehand. If you wish for your personal information to be removed from the Decadis xApps Service Desk(s), please contact our support team at info@decadis.de.   

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  • we need it to provide you with services pertaining to xApps Software Products;
  • it satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote xApps Software Products, and to protect our legal rights and interests;
  • you give us consent to do so for a specific purpose; or
  • we need to process your data to comply with a legal obligation.

If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place.  Where we are using your information because we or a third party (e.g. your employer) have a legitimate interest to do so, you have the right to object to that use, though, in some cases, this may mean no longer using xApps Software Products.

Publicity Rights

Decadis AG reserves the right to identify your company as a customer in promotional materials and website. We will never identify individual users. You can revoke this right at any time by submitting a written request via email to xapps-support@decadis.de to request to be excluded from future product promotional material. Requests generally are processed within thirty (30) calendar days.

End of subscription

If a customer unsubscribes from one of our Cloud apps, we will delete any personal data after 6 months (or earlier). Please contact info@decadisxapps-support@decadis.de for  for immediate deletion if you wish.

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