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  • Both an email's priority and the BCC recipients can now be configured in the "Send an email" post function.
  • Specify the location of the "Message to show when validation fails". The message can be shown next to any field or at the top of the transition screen.
  • Insight custom fields are now supported up to version 5.4. New Insight custom fields will be supported in the upcoming release.
  • The "Update issue fields" post function now supports the Portfolio Team field.
  • You can now update Service Desk specific fields through JWT post functions:
    • Customer Request Type
    • Organizations
    • Customer Request Channel

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  • Exceptions thrown by calculated fields occasionally prevent the execution of built-in issue actions (e.g. move issue, delete issue).
  • Parent's Virtual fields couldn't be set using "Update issue fields" post- post function in standard mode.