Features used to implement the example

• Create issue link

Example: Create issue links by avoiding duplicates

This is an example for creating specific issue links between issues with the same custom field value by avoiding duplicates.

Imagine there are 3 tickets that have the same value for the custom field "Custom-ID": Ticket A, Ticket B and Ticket C. When executing the transition on Ticket A, Ticket B and C should be linked to Ticket A. When now executing the transition on Ticket B, only Ticket C should be linked to Ticket B since Ticket A was already linked in the previous transition execution. For this the Create issue link post function will be used.

The configuration will look like this:

Text to be parsed is:

key  key != %{00015} and XXXXX ~ %{nnnnn} and key not in linkedIssues(%{00015}) 

Note that:

• %{00015} is field code for field "Issue key"
• %{nnnnn} is field code for the custom field
• XXXXX is the name of the custom field

Once configured, the transition will look like this: