Features used to implement the example

• Set a field as a function of other fields
• Calculated Number Field
  

Example: Setting the priority depending on the product of custom fields

In this example, the priority of an issue should be set depending on the product of multiplying 2 custom fields.

For this, 3 custom fields are needed:

• Impact (Number custom field)
• Probability (Number custom field)
• Rating (Calculated Number Field) for storing [Impact * Probability]

Depending on the outcome of the product, the priority should be set as the following:

The configuration of the Calculated Number Field "Rating" will look like this:

Text to be parsed is: {10417} * {10418}

Note that:

• {10417} is field code for custom number field "Impact" (it may be different to your code)
• {10418} is field code for custom number field "Probability" (it may be different to your code)

The configuration of post function Set a field as a function of other fields will look like this:

Text to be parsed is: 

[{10419} >= 1 AND {10419} <= 3]Low
[{10419} >= 4 AND {10419} <= 8]Medium
[{10419} >= 9 AND {10419} <= 12]High
[{10419} >= 13 AND {10419} <= 16]Highest

Note that:

• {10419} is field code for calculated number field "Rating" (it may be different to your code)

After the configuration, the transition will look like this: