Versions Compared

Old Version 2

changes.mady.by.user Christian Czaia

Saved on

compared with

New Version 3

changes.mady.by.user Iheb Kharab

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Page properties
hiddentrue


Tech review

Status
colourGreen
titledone

Style guide

Status
colourGreen
titledone

Status
titletodo
Status
colourYellow
titleReady for review
Status
colourGreen
titledone
Status
colourRed
titleflagged



Panel

On this page

Table of Contents
exclude(On this page|Use case).*
stylecircle
typeflat
separatorpipe


Page properties
hiddentrue


Automated action

Transition issue

Use case description

When all options of a custom checkbox field are ticked, the issue is resolved and transitioned to 

Status
colourGreen
titledone

Complexity

Status
colourYellow
titleintermediate




UI Text Box
sizemedium
typeinfo

Use case

Sometimes resolving issues depends on fields set to a specific value. In this case, the issue is automatically resolved and transitioned to "Done" when all options of the checkbox custom field are ticked.




UI Steps

Field changed event

UI Step

Excerpt Include
DECADIS:Automation Use Case - Create Rule Step
DECADIS:Automation Use Case - Create Rule Step
nopaneltrue



UI Step

Add a Trigger → Field changed event


UI Steps


UI Step

Field*

Choose your checkbox custom field


UI Step

Changed to*

Choose Any value


UI Text Box
typeinfo

No further configuration needed. The automation rule is triggered every time an issue is being transitioned.




Boolean condition

UI Step

Add Condition → Boolean condition


UI Step

Use the following Parser Expression*:

Code Block
languagebash
linenumberstrue
numberOfSelectedItems(%{trigger.issue.c11500}) = numberOfAvailableItems(%{trigger.issue.cf11500})
#Replace field code with the field code of your custom field. Use the field dropdown to automatically insert the field code


Expand
titlemore info...


UI Text Box
typenote




Transition issue action

UI Step

Add Action → Transition issue


UI Step

 Mode*

Choose Transition to status → Done

Excerpt Include
DECADIS:Automation Use Case - Target status has to be reachable
DECADIS:Automation Use Case - Target status has to be reachable
nopaneltrue



UI Step

Excerpt Include
DECADIS:Automation Use Case - Enable Rule
DECADIS:Automation Use Case - Enable Rule
nopaneltrue



Screencast

This is how the configuration above should look on your screen

Multimedia
nameresolve_issues_when_all_options_of_a_checklist_are_ticked.mp4
width700

Related use cases

Page properties report
headingsAutomated action, Use case description, Complexity
cqllabel = "use-case-auto" and label = "transition-issue" and space = "JWTSDC"

Excerpt Include
DECADIS:Contact support
DECADIS:Contact support
nopaneltrue