Features used to implement the example

• Set a field as a function of other fields
• Calculated Number Field
  

Example:

Setting the priority depending on the

multiplication of custom fields

In this example, the priority of an issue should be set depending on the product result of multiplying 2 two custom fields.

For this, 3 three custom fields are needed:

• "Impact" (Number Default number custom field)
• "Probability" (Number Default number custom field)
• "Rating" (Calculated Number Field) for storing [(Impact * Probability])

Depending on the outcome of the productmultiplication, the priority should be set as the following:

The configuration of the Calculated Number Field "Rating" will look like this:

Text to be parsed is: {10417} * {10418}

Note that:

• {10417} is the field code for custom number field "Impact" (it may be different to your codethis field code might differ on your instance)
• {10418} is the field code for custom number field "Probability" (it may be different to your code)this field code might differ on your instance)

For this we need the The configuration of post function Set a field as a function of other fields will look like this. The configuration looks like the following:

Text to be parsed is: 

[{10419} >= 1 AND {10419} <= 3]Low
[{10419} >= 4 AND {10419} <= 8]Medium
[{10419} >= 9 AND {10419} <= 12]High
[{10419} >= 13 AND {10419} <= 16]Highest

Note that:

• {10419} is field code for calculated number field "Rating" (it may be different to your code)this field code might differ on your instance)

Once configuredAfter the configuration, the transition will look like this: