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Use case

Workflows are a perfect spot for wiping out manual work. Repetitive tasks can easily be translated to post functions and by a blink of an eye, your work get's done!

Like in this example, you might find yourself in the position of often adding the same comments over and over again. In this use case, the Add comment post function will be used, to automatically add a comment to the current issue mentioning the reporter!


Configuration


Add the Add comment post function to the workflow transition you want to place it in.


Comment text

Choose Add comment manually (parser expression).


Expression

Hi [~%{issue.reporter}],
this issue needs your immediate attention.
  
Thanks,
%{system.currentUserFullName}



Further configuration

By default it is set to Unrestricted (all users), but you can change this option.

You can select either a group, project role or set Jira Service Management visibilities.


By default, no email will be sent for this comment. Hit the checkbox to send one!






Screenshots


 Related use cases



JWT feature

Workflow function

Add comment

Parser functions
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Status
Tech review

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