Configuration

Define the content of the comment by choosing one of the following options:

Add comment manually (parser expression)Compose your comment text as a combination of free text and field codes.
Copy field value from current issueSelect any field. The value of the field will be the content of your comment.

Define who will be able to view the comment. Choose among the following options:

Unrestricted (all users)

The comment will be visible to all users who have access to the issue.

Restricted to project role

The comment will only be visible to users in a certain project role. e.g., Administrators, Developers...etc. 

Restricted to group

The comment will only be visible to users in a certain group.

Customer facing comment for Jira Service Management projects

The comment will be visible to Service Management customers.

Internal comment for Jira Service Management projects

The comment will only be visible to all Service Management agents.

By default, no additional email will be sent for this comment.

If you check this option, Jira will send email notifications according to the associated notification scheme.

You can optionally specify a logical expression to define the circumstances (or conditions) under which the post function should be executed.

The result of the logical expression must return a boolean value of either:

  • true → the post function will be executed
  • false → the post function will not be executed

Select which user will be used to execute this post function. By default this parameter is set to the current user. You can also use field codes to run the function as a dynamic user (e.g. current assignee).



If you still have questions, feel free to refer to our support team.