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Use case

When keeping track of issues to be done, it is helpful to add a reminder to them. Here we are going to use a custom date-time field called "Reminder". Every morning at 01:00 am, the following rule checks for issues that have reached the re-submission date and will re-transition them to




Scheduled trigger


Add a Trigger → Scheduled and choose who you want to execute this rule in Run as*


Schedule

Choose Daily


Interval

Set to Once per day at 1:00 am



JQL selector

Add SelectorJQL Selector


JQL Query

Use the following Expression:

nnnnn = startOfDay()


nnnnn has to be the name of the custom date field, like "Reminder" or "duedate".


Transition issue action

Next to JQL Selector click on AddActionTransition Issue




Mode

Choose Transition to status


Status

Choose Open






Screencast

This is how the configuration above should look on your screen

No screencast available at the moment



Import the example

Import the JSON file below to get started in no time.



After importing the JSON file, make sure to check the configuration of the rule. Non-existing configuration elements (issue types, fields, values etc.) will be highlighted.


{
    "name": "Schedule issue for re-submission",
    "description": "",
    "creator": "admin",
    "status": false,
    "triggerData": "",
    "triggerType": "SCHEDULED",
    "configuration": {
        "refs": [
            "issue",
            "system",
            "trigger.issue",
            "trigger.parent"
        ],
        "runAs": "admin",
        "scheduledTriggerCron.dailyWeeklyMonthly": "daily",
        "scheduledTriggerCron.daysOfMonthOpt": "dayOfMonth",
        "scheduledTriggerCron.monthDay": "1",
        "scheduledTriggerCron.week": "1",
        "scheduledTriggerCron.day": "1",
        "scheduledTriggerCron.interval": "0",
        "scheduledTriggerCron.runOnceHours": "1",
        "scheduledTriggerCron.runOnceMins": "0",
        "scheduledTriggerCron.runOnceMeridian": "am",
        "scheduledTriggerCron.runFromHours": "1",
        "scheduledTriggerCron.runFromMeridian": "am",
        "scheduledTriggerCron.runToHours": "1",
        "scheduledTriggerCron.runToMeridian": "am",
        "triggerType": ""
    },
    "children": [
        {
            "sequence": 0,
            "type": "JQL_SELECTOR",
            "ruleEntityType": "SELECTOR",
            "configuration": {
                "refs": [
                    "system"
                ],
                "jql": "Reminder = startOfDay()",
                "jqlParsingMode": "jql",
                "actingUser": "field_00020"
            },
            "children": [
                {
                    "sequence": 0,
                    "type": "TRANSITION_ISSUE",
                    "ruleEntityType": "ACTION",
                    "configuration": {
                        "refs": [
                            "issue",
                            "issues",
                            "selector.issue",
                            "selector.parent",
                            "system"
                        ],
                        "option": "status",
                        "status": "10610",
                        "actingUser": "field_00020"
                    },
                    "children": null,
                    "hasChildren": false
                }
            ],
            "hasChildren": true
        }
    ],
    "hasChildren": true
}




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