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Automated action

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Use case descriptionPeriodically add a comment mentioning the assignee to all unresolved issue that haven't been updated for more than 30 days.
Complexity




Use case

As the number of issues grow in your Jira instance, keeping track of unresolved issues might get a bit complicated. Getting an automated reminder to take action on specific issues might come handy at this point.

The following rule will remind the assignees of unresolved issues every Monday at 01:00 AM by mentioning them in a comment, stating that the issue hasn't been updated for more than 30 days.



Scheduled trigger



Add a Trigger → Scheduled and choose who you want to execute this rule in Run as*


Schedule*

Choose Days per Week


Interval* 

Set to Once per day at 1 00 am and check Monday



JQL selector

Add Selector → JQL selector


JQL Query*

Use the following expression:

resolution = Unresolved and updated <= startOfDay(-30)


Add comment action



Next to JQL Selector click on Add → Action → Add Comment


Comment's text* 

Hi [~%{selector.issue.assignee}],

this issue hasn't been updated for 30 days.
Please check whether this issue is still actively being worked on.

Thank you!







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