🚀 Effective since April 2020 and JWT version 2.9.0 Automation Toolbox for Jira is fully integrated into our top rated app Jira Workflow Toolbox (JWT)🚀


Add a new comment to a single issue or multiple issues.

When entering the comment's text, basic and advanced parsing modes are available.

Visibility restrictions can be set for regular issue comments as well as for Jira Service Desk comments.

Add comment configuration

Below you will find a detailed description of each parameter needed to configure the action.

Comment text*

Enter a plain text comment in Basic mode or use expressions parser functions in Advanced parsing mode.


Comment author*

Select the author for the comment. The user in the selected field will be the comment author. It is also possible to select a dedicated user.


Comment visibility

Set the visibility of the comment.

List of available options for comment visibility
  • Everybody
  • Restricted to Project Role
  • Restricted to Group
  • Jira Service Desk - Public comment
  • Jira Service Desk - Internal comment

Additional options

Enable email notifications

Choose whether an email notification should be sent according to the applicable notification scheme or not.

Ignore Add Comments permission

When selected the Add Comments project permission will be ignored.


Use cases


If you still have questions, feel free to refer to our support team.