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Automated action

Add comment

Use case description

When the priority is changed to "Blocker", a comment will be added with a user mention alerting the project lead.

Complexity




Use case

To not get lost in status changes, it might be sometimes helpful to inform the project lead only on certain priority changes. Therefore the following rule can be used, to notify the project lead by mentioning him in a new comment when the priority changes to "Blocker".



Field changed event




Add a Trigger → Field changed event


Field*

Choose Priority 


Changed to*

Choose Selected value


Value*

Choose Blocker



Add comment action

Add Action → Add Comment


Comment text*

Hi [~%{trigger.issue.project.lead}],
the priority on this issue has changed to Blocker. You may want to take a look at this.

Cheers!


"[~" is the notation for mentioning users by their username.





Screencast

This is how the configuration above should look on your screen

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