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Use case

Sometimes resolving issues depends on fields set to a specific value. In this case, the issue is automatically resolved and transitioned to "Done" when all options of the checkbox custom field are ticked.

Field changed event

Add a Trigger → Field changed event

Field*

Choose your checkbox custom field

Changed to*

Choose Any value

No further configuration needed. The automation rule is triggered every time an issue is being transitioned.

Boolean condition

Add Condition → Boolean condition

Use the following Parser Expression*:

numberOfSelectedItems(%{trigger.issue.c11500}) = numberOfAvailableItems(%{trigger.issue.cf11500})
#Replace field code with the field code of your custom field. Use the field dropdown to automatically insert the field code

cf11500 is the field code for the custom checkbox field. The field code will differ in your instance.
numberOfSelectedItems() and numberOfAvailableItems() are functions that can be used with any selectable field.

Transition issue action

Add Action → Transition issue

Mode*

Choose Transition to status → Done

Screencast

This is how the configuration above should look on your screen

Import the example

Import the JSON file below to get started in no time.

After importing the JSON file, make sure to check the configuration of the rule. Non-existing configuration elements (issue types, fields, values etc.) will be highlighted.

{
    "name": "Resolve issues when all options of a checklist are ticked",
    "description": "",
    "creator": "admin",
    "status": false,
    "triggerData": "",
    "triggerType": "FIELD_CHANGED_EVENT",
    "configuration": {
        "refs": [
            "issue",
            "system",
            "trigger.issue",
            "trigger.parent"
        ],
        "fieldId": "12200",
        "option": "any",
        "triggerType": ""
    },
    "children": [
        {
            "sequence": 0,
            "type": "BOOLEAN_CONDITION",
            "ruleEntityType": "CONDITION",
            "configuration": {
                "refs": [
                    "issue",
                    "project",
                    "system",
                    "trigger",
                    "trigger.issue",
                    "trigger.parent"
                ],
                "expression": "numberOfSelectedItems(%{trigger.issue.cf12200}) = numberOfAvailableItems(%{trigger.issue.cf12200})",
                "expressionParsingMode": "logical",
                "actingUser": "field_00020"
            },
            "children": [
                {
                    "sequence": 0,
                    "type": "TRANSITION_ISSUE",
                    "ruleEntityType": "ACTION",
                    "configuration": {
                        "refs": [
                            "issue",
                            "project",
                            "system",
                            "trigger",
                            "trigger.issue",
                            "trigger.parent"
                        ],
                        "option": "status",
                        "status": "10012",
                        "actingUser": "field_00020"
                    },
                    "children": null,
                    "hasChildren": false
                }
            ],
            "hasChildren": true
        }
    ],
    "hasChildren": true
}

Related use cases

JWT feature
Automated action	Transition issue action
Use case description	When all options of a custom checkbox field are ticked, the issue is resolved and transitioned to
Label
Complexity