{
"name": "Add comment after 7 days in status",
"description": "",
"creator": "admin",
"status": false,
"triggerData": "",
"triggerType": "SCHEDULED",
"configuration": {
"refs": [
"issue",
"system",
"trigger.issue",
"trigger.parent"
],
"runAs": "admin",
"scheduledTriggerCron.dailyWeeklyMonthly": "daily",
"scheduledTriggerCron.daysOfMonthOpt": "dayOfMonth",
"scheduledTriggerCron.monthDay": "1",
"scheduledTriggerCron.week": "1",
"scheduledTriggerCron.day": "1",
"scheduledTriggerCron.interval": "0",
"scheduledTriggerCron.runOnceHours": "1",
"scheduledTriggerCron.runOnceMins": "0",
"scheduledTriggerCron.runOnceMeridian": "pm",
"scheduledTriggerCron.runFromHours": "1",
"scheduledTriggerCron.runFromMeridian": "am",
"scheduledTriggerCron.runToHours": "1",
"scheduledTriggerCron.runToMeridian": "am",
"triggerType": ""
},
"children": [
{
"sequence": 0,
"type": "JQL_SELECTOR",
"ruleEntityType": "SELECTOR",
"configuration": {
"refs": [
"system"
],
"jql": "project = CASE and status = \"Wating for Customer\"",
"jqlParsingMode": "jql",
"actingUser": "field_00020"
},
"children": [
{
"sequence": 0,
"type": "BOOLEAN_CONDITION",
"ruleEntityType": "CONDITION",
"configuration": {
"refs": [
"issue",
"issues",
"selector.issue",
"selector.parent",
"system"
],
"expression": "datePart(lastFieldChangeTime(%{selector.issue.status}), LOCAL) = addDays(datePart({system.currentDateTime}, LOCAL), -7 , LOCAL)",
"expressionParsingMode": "logical",
"actingUser": "field_00020"
},
"children": [
{
"sequence": 0,
"type": "ADD_COMMENT",
"ruleEntityType": "ACTION",
"configuration": {
"refs": [
"issue",
"issues",
"selector.issue",
"selector.parent",
"system"
],
"comment": "Hello %{selector.issue.reporter},\r\n\r\nWe have not received an answer in 7 days. The issue will close itself automatically tomorrow.\r\n\r\nBest regards,\r\n%{system.currentUser.displayName}",
"commentParsingMode": "textBasic",
"actingUser": "field_00020",
"commentVisibility": "everybody",
"sendMail": "true"
},
"children": null,
"hasChildren": false
}
],
"hasChildren": true
}
],
"hasChildren": true
}
],
"hasChildren": true
}
|