Add a new comment to a single issue or multiple issues.

When entering the comment's text, basic text and advanced text parsing modes are available.

Visibility restrictions can be set for regular issue comments as well as for Jira Service Management comments.

Add comment configuration

Below you will find a detailed description of each parameter needed to configure the action.

Comment text

Enter a plain text comment in Basic text mode or use expressions parser functions in Advanced text parsing mode.

Comment author

Select the author for the comment. The user in the selected field will be the comment author. It is also possible to select a dedicated user.

Comment visibility

Set the visibility of the comment.

List of available options for comment visibility
  • Everybody
  • Restricted to Project Role
  • Restricted to Group
  • Jira Service Management - Public comment
  • Jira Service Management - Internal comment

Additional options

Enable email notifications

Choose whether an email notification should be sent according to the applicable notification scheme or not.

Ignore Add Comments permission

When selected the Add Comments project permission will be ignored.

If you still have questions, feel free to refer to our support team.