You can optionally define a custom error message in case the validator fails, which will be shown to the user trying to execute the transition.

You have the following options:

Location

Define where the error message should be displayed. By default, the message will be shown at the top of the transition screen, or in case there is no transition screen, as a popup.

Alternatively, you can locate the message below any other field. This option only makes sense, if there is a transition screen defined for the specific transition.

Due to limitations in Jira Service Management, the location parameter will be ignored on Jira Service Management related screens. The location parameter only works for the Create Issue transition screen if JSD version 4.10 or higher is being used.

Message

Define the content of the error message in Basic text mode or Advanced text mode.

Learn more about the possibilities of the JWT expression editor.

In comparison to e.g. our calculated custom fields it is not possible to display HTML here. Displaying links to specific issues, for example, is not possible inside the error message.

Translations

After clicking on the Add translation button you can optionally translate the error message to other languages.

The language in which the error message will be displayed depends on the language setting of the individual users.