Features used to implement the example

• Set a field as a function of other fields

Example: Set the assignee based on a condition

In this example the assignee shall be set when transitioning a ticket from "To Do" to "In Progress" based on a user picker custom field. When there is a user in this field he should be set as assignee, otherwise the reporter should be set.

For this a user picker custom field and the post funciton Set a field as a function of other fields are needed.

The to be parsed is:

(^$)%{00006}
(.*)%{10405}

Note that:

• Before configuring the post function, a user picker custom field has to be set up (in this case it's called "Testers")
• %{00006} is field code for field "Reporter"
• %{10405} is field code for custom user picker field "Testers". The code might be different in your instance.

Once configured, the transition will look like this: