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UI Text Box
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Use case

Within Jira you can use different priorities to classify your issues.

In the following use case we explain how to set the assignee based on the selected priority.


Configuration

UI Steps


UI Step

Add the Update field based on rules to the desired transition or create a new transition.

UI Text Box
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You could add the post function to the create transition of the workflow so that the assignee get's automatically set every time an issue is created.



UI Step

Source field*

Choose Priority


UI Step

Target field

Choose Assignee


UI Step

Rules

UI Steps


UI Step

First rule

UI Steps


UI Step

Select Text comparison


UI Step

Source field value

Enter the name of the priority, e.g.

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High


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Here you might want to use our parser function priority().



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Target field value

Enter the username that should be assigned to the ticket when the specified priority was selected:

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agrant


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In this case, the user with username agrant will be set as assignee, if the priority High was selected.





UI Step

Second rule

UI Steps


UI Step

Select Text comparison


UI Step

Source field value

Enter the name of the priority, e.g.

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Highest



UI Step

Target field value

Enter the username that should be assigned to the ticket when the specified priority was selected:

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eparis


UI Text Box
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In this case, the user with username eparis will be set as assignee, if the priority Highest was selected.





UI Step


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Proceed with the configuration like shown in the previous steps and adapt the rules according to your needs.






UI Text Box

The current implementation works just fine, as long as priorities don't get renamed. If e.g. the priority High get's renamed to Urgent the above configured post function won't work correct anymore.



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Related use cases

Page properties report
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headingsJWT feature, Workflow function, Parser functions, Label
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cqllabel = "use-case-workflow" and ancestor = "32211223"

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DECADIS:Contact support
DECADIS:Contact support
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Page properties
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JWT feature

Workflow function

Update field based on rules

Parser functions
Label



Page properties
hiddentrue



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