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UI Text Box
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Use case

For this use case we will consider having two Jira instances. On transition of a ticket in one fo the instances, we want to write the status of the transitioned issue  as a comment on the linked external ticket.


Configuration

UI Steps


UI Step

Add the Execute remote action post function to the desired transition or create a new transition.


UI Step

Create remote action

Select the action to get started. Choose Create a Jira issue comment.

UI Text Box
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Based on the external Jira instance you can select either Cloud or On-prem template.



UI Step

Select connection

Choose an existing connection to the external Jira instance or create a new connection.


UI Step

Customize your action

UI Steps

Setting the parameters

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DECADIS:_snip_execute_remote_action_use_case_values
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UI Step

Issue key

Set it manually using the expression editor as follows:

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ISSUE-1



UI Step

Comment text

Choose Issue status.



Select the

field

to be set.

Choose Description.

Set the value.

Choose Comment id

.

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From the used template, you can retrieve the Comment id and/or the Comment author and save them in any field. For this use case we will save the Comment id in the description field.

Optionally, you can use the storing results section to save the response body or parts of it into some field.

UI Steps

Storing results

UI Step
UI Step







Related use cases

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DECADIS:Contact support
DECADIS:Contact support
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Page properties
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JWT feature

Workflow function

Execute remote action

Label



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Tech review

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