Versions Compared

Old Version 2

changes.mady.by.user Christian Czaia

Saved on

compared with

New Version Current

changes.mady.by.user Iheb Kharab

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Page properties
hiddentrue


Tech review

Status
colourGreen
titledone

Style guide

Status
colourGreen
titledone

Status
titletodo
Status
colourYellow
titleReady for review
Status
colourGreen
titledone
Status
colourRed
titleflagged



Panel

On this page

Table of Contents
exclude(On this page|Use case).*
stylecircle
typeflat
separatorpipe


Page properties
hiddentrue


Automated action

Transition Issue

Use case description

Periodically escalate all issues where the due date has been reached.

Complexity

Status
colourGreen
titleBeginner




UI Text Box
sizemedium
typeinfo

Use case

It can be very helpful to add reminders to issues to keep them up to date.

In the following rule, every morning at 01:00 AM, all issues where the due date has been reached are transitioned to the status 

Status
titleEscalated
.



UI Steps

Scheduled trigger

UI Step

Excerpt Include
DECADIS:Automation Use Case - Create Rule Step
DECADIS:Automation Use Case - Create Rule Step
nopaneltrue


UI Step

Add a Trigger → Scheduled and choose who you want to execute this rule in Run as*


UI Steps


UI Step

Schedule*

Choose Days per Week


UI Step

Interval*

Set to Once per day at 1:00 am



JQL selector

UI Step

Add Selector → JQL Selector


UI Step

JQL Query*

Use the following Expression:

Code Block
linenumberstrue
duedate <= now()


Transition issue action

UI Step

Next to JQL Selector click on Add → Action → Transition Issue


UI Step

Mode*

Choose Transition to status → Escalated

Excerpt Include
DECADIS:Automation Use Case - Target status has to be reachable
DECADIS:Automation Use Case - Target status has to be reachable
nopaneltrue


UI Step

Excerpt Include
DECADIS:Automation Use Case - Enable Rule
DECADIS:Automation Use Case - Enable Rule
nopaneltrue



Screencast

This is how the configuration above should look on your screen

UI Text Box
typenote

No screencast available at the moment.

Related use cases

Page properties report
headingsAutomated action, Use case description, Complexity
cqllabel = "use-case-auto" and label = "transition-issue" and space = "JWTSDCAUTOMATION"

Excerpt Include
DECADIS:Contact support
DECADIS:Contact support
nopaneltrue